Hardware Break-Fix Maintenance Support

Multinational coverage under one support contract with bespoke SLA’s

Extend the lifespan of your mission critical IT infrastructure with Utopia’s Hardware Maintenance services

Our bespoke IT Break-Fix services allow you to cut the cost of maintaining your legacy assets. We support and maintain your hardware estates beyond the OEM “end of support” dates allowing you to extract maximum value from the hardware investments that your business relies on. By extending product life whenever possible, you are also helping to keep your environmental, social, and governance (ESG) standards as sustainable as possible.

By utilising our hardware support you can:

  • Break free of overpriced vendor maintenance services - Reduce your expenditure on EOL/EOSL assets by up to 80%.

  • Extend the life of your legacy infrastructure - No need for extensive capital outlay. Reduce your carbon & waste footprint.

  • Cut your IT cost-of-ownership - Fixed rate service contracts allow you to accurately budget without experiencing unexpected costs.

  • Minimise downtime - Our fast response times mean less disruption and loss of core services.

  • Take advantage of tailored SLAs - Bespoke services matching your exact requirements.

  • Simplify support - Give your IT teams a single point of contact for managing multi-vendor and/or multinational estates.

Hardware Maintenance support services for all major OEM’s

We have specialist IT break-fix support engineers ready to maintain your hardware all around the world. We only work with the best local, in-country IT service support engineers and our available skill sets cover all of the major manufacturers:

Cisco, IBM, HP, Dell, Lenovo, NetApp, EMC, Panasonic, Toshiba, Hitachi, Fujitsu, Microsoft, Apple, Juniper, Fortinet, Citrix  – to name just a few.