Hardware Break-Fix Maintenance Support
Multinational coverage under one support contract with bespoke SLA’s
Extend the lifespan of your mission critical IT infrastructure with Utopia’s Hardware Maintenance services
Our bespoke IT Break-Fix services allow you to cut the cost of maintaining your legacy assets. We support and maintain your hardware estates beyond the OEM “end of support” dates allowing you to extract maximum value from the hardware investments that your business relies on. By extending product life whenever possible, you are also helping to keep your environmental, social, and governance (ESG) standards as sustainable as possible.
By utilising our hardware support you can:
Break free of overpriced vendor maintenance services - Reduce your expenditure on EOL/EOSL assets by up to 80%.
Extend the life of your legacy infrastructure - No need for extensive capital outlay. Reduce your carbon & waste footprint.
Cut your IT cost-of-ownership - Fixed rate service contracts allow you to accurately budget without experiencing unexpected costs.
Minimise downtime - Our fast response times mean less disruption and loss of core services.
Take advantage of tailored SLAs - Bespoke services matching your exact requirements.
Simplify support - Give your IT teams a single point of contact for managing multi-vendor and/or multinational estates.
When we say that our maintenance support services are completely vendor agnostic, we really mean it.
We have trained IT break-fix smart hands support engineers in every corner of the globe ready to be dispatched to site. We only work with the best IT service support engineers and our available skill sets cover all the major manufacturers:
Cisco, IBM, HP, Dell, Lenovo, NetApp, EMC, Panasonic, Toshiba, Hitachi, Fujitsu, Microsoft, Apple, Juniper, Fortinet, Citrix – to name just a few.
From the Datacenter to the Desktop - We provide vendor agnostic support for your IT company wherever in the world you need it.
We provide a comprehensive hardware and engineer replacement service, ensuring that system failures are resolved quickly and efficiently. Whether you need genuine replacement parts and/or an experienced engineer on-site, Utopia have you covered.
From mission-critical SAN and server datacentre equipment to the desktop – servers, storage, network devices, wireless equipment, EPOS systems, desktops and end-user devices are all supported under our bespoke international IT services packages.
In addition to our mission-critical SAN, server and network support, we offer a flexible approach to the maintenance of end-user devices, including desktops, workstations, laptops and mobile devices.